Clients need immediate attention:

In a fast-paced metropolitan area such as ours, it is crucial that when your washer, dryer, dishwasher, fridge, oven or boiler stops working, you get immediate attention from a reliable and competent professional repair company as we are getting more reliant on these machines than we have ever been.

Appliance repair industry’s reputation challenges:

Unfortunately, the service industry has developed a reputation of not being able to schedule service calls promptly, and when they do, they often miss their appointment because they overbooked themselves, the previous job took much longer than they anticipated, or they had a family situation and they had to suddenly leave the work because most of these companies are small operations with one or two people crew.

Occasionally, when the owner takes a vacation, everything stops until he or she comes back from vacation and if the clients call, they get the unexpected message that the technician is not available. 

Sometimes we hear stories from customers that their appliance repair person just retired and now they are looking for someone new to take care of their appliances because there is no continuation after their technician retired.

Clients have to wait much longer:

Often times, clients have to wait for a few days before a technician can show up to look at your machine. Then you realize the technician does not have to the part needed and you will have to wait another week or two before your machine is repaired.

Supply chain Issues as a result of COVID-19

Appliance manufacturers have had supply chain issues since the start of the COVID-19 pandemic. At some point, clients had to wait at least six weeks or more to get their machine fixed. Some clients did not want to wait and wanted to buy a new machine but there were no other machines to buy as the stock of new machines was low as well. They had no choice but to wait for the parts.  

Shortage of technicians:

We all know now that there is also a shortage of appliance repair technicians and that many of the old technicians are now retiring and there are not enough technicians to replace them. 

New generation prefers digital work over manual work:

The new generation is steering away from the service industries and pursuing digital related jobs they can do from home wearing their pajamas and they don’t have to travel just to get to work and where the schedule is more flexible and there are no time restraints, they don’t have to fight traffic and there is less interaction with the general public.

Lack of training and experience with electronics:

Another issue is most of the new appliances are loaded with electronics and a lot of technicians do not have a background in electronics and therefore are not comfortable working on these new machines especially when they can’t get access to documentation and support.

Some clients cannot get home until after normal business hours and by that time all appliance repair companies are closed so you will have to look hard to find a company that opens on Saturday and can schedule your appointment just to find out that a few appliances repair companies do not work weekends and now you have to take time off from work just to get your appliance machine repaired.

We offer more flexible scheduling:

At Arlington Heights Appliance Repair Inc, we provide after hours and weekend emergency service with a simple phone call or with a quick and simple online booking form submission, and we can almost always book your call the same day without any delays especially if the call comes in before 12 noon. Otherwise, your call will be scheduled the first thing in the morning the next day or whenever you would like us to schedule it.

We cover the entire metropolitan area:

We cover the entire Chicagoland area, and we do residential and commercial appliances foreign and domestic.
Our goal is to always provide a 5-star experience for all our clients, and we guarantee total satisfaction or your money back.

We only do repairs:

We understand times can be tough and budgeting is extremely important to some of our customers. If there is a chance your appliance can be fixed for a decent price we will repair it for you.

Unlike other companies that sell appliances, our goal is to repair machine the best way possible and for a reasonable cost. We will not try to sell you anything because we do not have any machines to sell, and we do not have any hidden charges.

If repair is too expensive or parts are no longer available, we will be happy to advise you on which brand to buy based on your needs and budget. And when you get a new machine from a local appliance store, we will install if for you for less than all our competitors. 

If you live in Arlington Heights or anywhere in the surrounding northwest suburbs and need a washer or dryer repair, call us today or book an appointment online. We will promptly dispatch one of our factory-trained technicians to repair your appliance faster and cheaper than any other company in the area.

Our experienced appliance repair technicians can take care of all your appliance repair needs quickly and affordably. We are open Monday through Saturday from 8am to 7pm. For quick and affordable washer repair service call or email us now.

We offer same day appliance repair in Arlington Heights, and we can also schedule calls after normal business hours and on weekends for your convenience.