Appliance repair arlington heights
What challenges does the appliance repair industry face today?
Clients need immediate attention:
In a fast-paced metropolitan area such as ours, it is crucial that when your washer, dryer, dishwasher, fridge, oven or boiler stops working, you get immediate attention from a reliable and competent professional repair company as we are getting more reliant on these machines than we have ever been.
Appliance repair industry’s reputation challenges:
Unfortunately, the service industry has developed a reputation of not being able to schedule service calls promptly, and when they do, they often miss their appointment because they overbooked themselves, the previous job took much longer than they anticipated, or they had a family situation and they had to suddenly leave the work because most of these companies are small operations with one or two people crew.
Occasionally, when the owner takes a vacation, everything stops until he or she comes back from vacation and if the clients call, they get the unexpected message that the technician is not available.
Sometimes we hear stories from customers that their appliance repair person just retired and now they are looking for someone new to take care of their appliances because there is no continuation after their technician retired.
Clients have to wait much longer:
Often times, clients have to wait for a few days before a technician can show up to look at your machine. Then you realize the technician does not have to the part needed and you will have to wait another week or two before your machine is repaired.
Supply chain Issues as a result of COVID-19
Appliance manufacturers have had supply chain issues since the start of the COVID-19 pandemic. At some point, clients had to wait at least six weeks or more to get their machine fixed. Some clients did not want to wait and wanted to buy a new machine but there were no other machines to buy as the stock of new machines was low as well. They had no choice but to wait for the parts.
Shortage of technicians:
We all know now that there is also a shortage of appliance repair technicians and that many of the old technicians are now retiring and there are not enough technicians to replace them.
New generation prefers digital work over manual work:
The new generation is steering away from the service industries and pursuing digital related jobs they can do from home wearing their pajamas and they don’t have to travel just to get to work and where the schedule is more flexible and there are no time restraints, they don’t have to fight traffic and there is less interaction with the general public.
Lack of training and experience with electronics:
Another issue is most of the new appliances are loaded with electronics and a lot of technicians do not have a background in electronics and therefore are not comfortable working on these new machines especially when they can’t get access to documentation and support.
Some clients cannot get home until after normal business hours and by that time all appliance repair companies are closed so you will have to look hard to find a company that opens on Saturday and can schedule your appointment just to find out that a few appliances repair companies do not work weekends and now you have to take time off from work just to get your appliance machine repaired.
We offer more flexible scheduling:
At Arlington Heights Appliance Repair Inc, we provide after hours and weekend emergency service with a simple phone call or with a quick and simple online booking form submission, and we can almost always book your call the same day without any delays especially if the call comes in before 12 noon. Otherwise, your call will be scheduled the first thing in the morning the next day or whenever you would like us to schedule it.
We cover the entire metropolitan area:
We cover the entire Chicagoland area, and we do residential and commercial appliances foreign and domestic.
Our goal is to always provide a 5-star experience for all our clients, and we guarantee total satisfaction or your money back.
We only do repairs:
We understand times can be tough and budgeting is extremely important to some of our customers. If there is a chance your appliance can be fixed for a decent price we will repair it for you.
Unlike other companies that sell appliances, our goal is to repair machine the best way possible and for a reasonable cost. We will not try to sell you anything because we do not have any machines to sell, and we do not have any hidden charges.
If repair is too expensive or parts are no longer available, we will be happy to advise you on which brand to buy based on your needs and budget. And when you get a new machine from a local appliance store, we will install if for you for less than all our competitors.
Arlington Heights Appliance Repair
Washer And Dryer Repair arlington heights il 60005
If you live in Arlington Heights or anywhere in the surrounding northwest suburbs and need a washer or dryer repair, call us today or book an appointment online. We will promptly dispatch one of our factory-trained technicians to repair your appliance faster and cheaper than any other company in the area.
Our experienced appliance repair technicians can take care of all your appliance repair needs quickly and affordably. We are open Monday through Saturday from 8am to 7pm. For quick and affordable washer repair service call or email us now.
We offer same day appliance repair in Arlington Heights, and we can also schedule calls after normal business hours and on weekends for your convenience.
about arlington heights appliance repair
We are an appliance repair company located at 415 W Golf Rd Suite 55B in Arlington Heights IL 60005 and we provide outstanding appliance repair customer service for Arlington Heights and the surrounding northwestern suburbs.
With so many companies cutting corners to save money, it can be tough to hire someone who knows what he or she is doing and will do a good job right the first time. That’s why we’re proud to say that we’ve been serving the local community for over 15years, and we have technicians with up to 40 years experience.
When you hire us, you can rest assured knowing that you’re getting the best possible value for your money. If you have any questions about our services, please call or email us. We will be happy to answer any questions you have.
FAQS for Arlington Heights Appliance Repair:
Do you have appliance repair questions?
We have answers. Here are some of the answers to possible questions.
Are you local to Arlington Heights?
Yes, we are a local appliance repair company in Arlington Heights with over 15 years of experience and we cover Arlington Heights and all the surrounding suburbs. Our address is 415 W Golf Rd Suite 55B Arlington Heights IL 60005.
What are your working hours?
We work from 8am to 7pm Monday through Saturday.
Do you carry spare parts?
Our technicians carry parts in their vehicles for convenience to our customers. We do have the fast-moving parts in our trucks and vans and if we do not have a part, we will get it as long as the part is available at the supply house.
Do you provide any guaranty on your appliance repair?
We have a 90-day warranty for all appliances just to give you a peace of mind that the appliance will not break tomorrow.
or next week or Next month. If your appliance does not break during the 90-day period, they chances are, it is a good fix.
What if your service technician cannot repair the appliance?
In the unlikely event that repair is not possible or not cost-effective, you only pay for the diagnostic.
What type of appliances do you repair?
We repair all appliances foreign and domestic.
We repair brands that others cannot do such as LG Samsung Bosch and subzero etc…
Do I need to pay extra if a second visit is needed?
No, you only pay for the cost of the repair. If the technician does not have the part in the truck or van, the tech will get the part from the part store and come back to finish the job that same day or next day as long as the part is available at the part store.
What type of payments do you take?
We accept all major credit cards, Checks, Zelle or Venmo.
Do you offer same day service in Arlington Heights?
Yes, we do same day service as long as the call comes before 2pm on a weekday. We can perform a diagnostic on the same day and if the part is available, we will repair the appliance on the same visit.
If part is available at the supply house, we will get the part and come back on the same day and finish the job.
However, if the part is a special-order part, we have no choice but to order the part and wait for it to arrive before we
can schedule a second visit. You may have to pay for the part upfront and you will pay for the labor when the job is completed.
What appliances do you repair in Arlington Heights?
We repair refrigerators, freezers, washers, dryers, dishwashers, stoves, cooktops, ovens, microwaves, exhaust hoods, water heaters, furnaces and central air conditioning units.
What brands do you repair?
We repair all makes and models, foreign and domestic.
Do you work with landlords and property management?
Yes, we do. We have a lot of customers that own multiple units and with property managements with properties all over Chicagoland area.
If you have more questions, you can always call or email us with your questions, and we will be more than happy to answer your questions for you.
Do you install appliances in Arlington Heights?
Yes, our fully trained team of experts can quickly and professionally install your appliances.
Do you charge by the hour?
No, labor is determined based on the job to be performed, not by the hour. It does not matter how long it takes the technician to complete the job. If the technician has to come back with the part, there is still no extra cost to the customer. What the technician tells you is the cost of the repair.
Do you sell appliances?
Not at this time. We only do repair and installations.